05/05/20210Comments

What is a performance management process?

A common question we receive is "what is a performance management process?" This process is at the heart of the PDCA approach. Let me lay it out for you here. For clarity,

by Giles Johnston

General

21/03/20210Comments

The PDCA in PDCA Complete

For those of you new to PDCA, it stands for: Plan Do Check Act It is a simple acronym that can help you manage most business improvement situations. It is also a cornerstone of the

by Giles Johnston