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Giles Johnston

Giles Johnston

Giles Johnston is a Chartered Engineer that spends his working life helping organisations to become more organised, more efficient and get back in control.

Business Processes
23/06/20210Comments

Fast business process mapping

Business process mapping is an exercise to help you see your business clearly. Its purpose is to facilitate improvement activity. In this case it is a means to an end
by Giles Johnston
business process design
Business Processes
21/06/20210Comments

Business Process Design

Designing a good process is essential for achieving high levels of business performance. Business process design is a big topic and there are many ways to go about it. For
by Giles Johnston
Business Processes
16/06/20210Comments

Business process flow – remove the delays!

Designing a good, effective, business process is the primary goal for many of us. But, what about making sure it delivers its results? For many businesses, the flow of a business
by Giles Johnston
Management
09/06/20210Comments

Getting stuck actions moving

I have worked with many businesses in a consulting capacity. The primary focus was to find out how to get change happening. Often there was no real problem with identifying change.
by Giles Johnston
action management
Management
04/06/20210Comments

Action management – the key to making change happen

Capturing actions within your business is one thing. But, if you want to see your results change then action must be undertaken. This is a simple premise, until you factor in
by Giles Johnston
performance management process
General
05/05/20210Comments

What is a performance management process?

A common question we receive is "what is a performance management process?" This process is at the heart of the PDCA approach. Let me lay it out for you here. For clarity,
by Giles Johnston
Project Management
21/04/20210Comments

What is a project management process?

One the questions we are often asked is 'what is a project management process?' Many of our clients are initially concerned that they aren't managing their projects right and are interested
by Giles Johnston
PDCAcomplete
General
21/03/20210Comments

The PDCA in PDCA Complete

For those of you new to PDCA, it stands for: Plan Do Check Act It is a simple acronym that can help you manage most business improvement situations. It is also a cornerstone of the
by Giles Johnston
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