The participation of stakeholders in key tasks, and projects, can make a massive difference to the outcome. Stakeholders often have insights and critical information that can change the perspective we have on our tasks.
Engaging with stakeholders can often be tricky. It is another level of interaction that we need to remember and manage. When we set out to build PDCA Complete, this is one of the challenges we wanted to address.
To add stakeholders to a project, you just need to click on the team icon and then select the stakeholders. This will give them access to the project. They can add notes, actions and input into tasks.
To add stakeholders to specific tasks, to keep them automatically informed of discussions and progress with the tasks, you perform a similar operation. Click on the team icon within the task and add them accordingly.
A good example of using stakeholders is from a finance team that I rolled PDCA Complete out into. There were three people involved with the task. One was undertaking the action, one was signing off the process and there was another person that was knowledgeable about the interaction of the finance processes with the operations side of the business.
During the life of the project, this third person added notes and comments to the tasks that influenced the outcome of the project. If this hadn’t happened, the new finance process would still have worked but not as effectively as it does now.
If you haven’t already claimed your free PDCA Complete account, you can start here.
The free account allows you and two other team members to join you on our continuous improvement platform. Once you are ready to extend PDCA Complete across your team, you can upgrade your account at any time. You can find out more on our pricing page.
In the meantime, take advantage of engaging with your stakeholders in efficient and effective ways.